T-Mobile in Greeley, CO Open now

Reviews about T-Mobile

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  April 24, 2020, by A
  Terrible customer service! This location will be closing by the end of this year. Do not shop at this location. Period. They do not understand the simple most basic constructs of customer service... which is to service the customer. They put their feelings ahead of the customers. They lack empathy, sympathy, as well as interpersonal skills which are necessary for the service industry. Being threatened with security and given an ultimatum, " either sit down or I call security" by an employee of an establishment you've been a customer of for 6 years is uncalled for. This associate escalated the situation instead of diffusing and resolving the issue. The only person(s) who should be escorted off the premises the employees for stealing t-mobile customers and sending them to Sprint and Verizon. Save yourself the trouble and head over to a different location or a better carrier, because the employees do not care that you pay good money for terrible service all around. That includes coverage as well. Good riddance ya POS's.